Novus Spine & Pain Center complies with the Health Insurance and Portability and Accountability Act of 1996 (HIPAA). To read a summary of the act on the HHS website, see Summary of the HIPAA Privacy Rule.

Novus Spine & Pain Center understands that the privacy of your personal information is important to you. This Website Privacy Policy specifically applies to the website, and your activities and interactions with it. From time to time, Novus Spine & Pain Center may change or update this Policy.

Information Collected Through

Novus Spine & Pain Center collects information you enter with any forms you fill out on the website, including the ContactBook Your Appointment, and Request A Call Back forms, in addition to subscription to a newsletter if it becomes available.

Any of the information collected through may be used to contact you, and respond appropriately to the feedback, comments, etc. sent to us through the website.

If a newsletter is available in the future and you subscribe, you may use the unsubscribe instructions at the bottom of each email if you wish to stop receiving the newsletter.

If you wish to no longer receive communication by phone, email, etc. resulting from contacting us through the website, simply let us know at any time.

As with other websites, Novus Spine & Pain Center collects non-personally-identifying information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Novus Spine & Pain Center’s purpose in collecting non-personally identifying information is to better understand how visitors use the website. From time to time, Novus Spine & Pain Center may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Your European Union, Swiss, and California Privacy Rights

The European Economic Area (EEA), Switzerland, and California (CCPA) have laws giving website users certain rights and protections regarding processing their personal data.

We only use your data for the specific reason for which you give it to us.

When we process your personal data, we will only do so in the following situations:

  • We need to use your personal data to perform our responsibilities under our contract with you.
  • We have a legitimate interest in processing your personal data. For example, we may process your personal data to send you marketing communications, to communicate with you about changes to our services, and to improve our services.
  • You have provided consent for us to process your personal data for a specific reason.

We do not sell marketing lists or other data containing your personal information to other third parties for any other reasons.

Control what happens with your data:

Image Building Media is committed to providing complete transparency about user data and giving users control over what happens to it. Please contact us online or call us at 1-863-583-4445 to:

  • Find out about your data, including who we share it with.
  • Access your personal data.
  • Delete your personal data.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Novus Spine & Pain Center may use cookies to help identify and track visitors, their usage of, and their website access preferences. Novus Spine & Pain Center visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using, with the drawback that certain features of may not function properly without the aid of cookies.

Links to Other Websites may link to other third-party websites, such as HHS near the top of this page. The third-party sites have separate and independent privacy policies. Novus Spine & Pain Center, therefore, has no responsibility or liability for the content and activities of these linked sites.

Website Privacy Policy Only

This Website Privacy Policy only applies to information collected through, and not to information collected offline.

Your Consent

By using, you consent to Novus Spine & Pain Center’s Website Privacy Policy.